Matbett Terms & Conditions — Complete Details in Bengali

In this document, "Matbett", "we", and "our" refer to the company operating Matbett. "Member", "you", and "user" refer to any individual who has registered on Matbett or is using the site.

"Platform" refers to the matbett.best website and its associated mobile application. "Bet" refers to placing money on any sports or casino game.

To open an account with Matbett, you must meet the following requirements:

• Applicants must be at least 18 years old. A national ID card or passport may be requested for age verification.
• Each person may only hold one account. If multiple accounts are found under the same individual, all of them will be closed.
• You must provide your correct name, mobile number, and date of birth at registration. Incorrect details may cause your withdrawals to be held at a later stage.
• Accounts may not be opened from countries or regions where online betting is prohibited by law.
• Members are solely responsible for keeping their password confidential. Account sharing is strictly prohibited.

Matbett supports deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. The following rules apply to all transactions:

• The minimum deposit is ৳500. There is no maximum deposit limit, though identity verification may be required for larger amounts.
• Withdrawals may only be made to the same payment method used for the deposit. Transfers to third-party accounts are not permitted.
• The minimum withdrawal amount is ৳500. Withdrawals typically take anywhere from 30 minutes to 24 hours to process.
• Winnings derived from bonuses must meet the specified rollover requirements before a withdrawal can be made.
• For suspicious transactions, Matbett may request additional information or temporarily place a hold on withdrawals.

If a deposit fails or funds are deducted but do not appear in your wallet, contact support with your transaction reference number. Issues are typically resolved within 24 hours.

Matbett offers a variety of bonuses and promotions. Each bonus has its own terms, which are detailed on the bonus page. The general rules are as follows:

• A rollover requirement means you must wager the bonus amount a specified number of times before withdrawing. For example, a 3x rollover means if you receive a ৳1,000 bonus, you must place ৳3,000 in total bets.
• Monthly cashback is credited directly to your main wallet with no rollover requirement.
• The same person may not claim the same bonus more than once. Multiple members of the same household may not claim the same bonus from the same device or IP address.
• If the rollover requirement is not met before the bonus expires, both the bonus and any winnings derived from it will be forfeited.
• Matbett reserves the right to modify or cancel any bonus offer at any time.

Keep the following rules in mind when placing bets on Matbett:

• Once a bet is confirmed, it cannot be changed or cancelled unless the live cash-out option is available.
• If a match or event is cancelled, the stake will be refunded. Different rules may apply to rescheduled matches depending on the circumstances.
• Winnings are credited to your wallet within 24 hours of the result being announced — in most cases, this happens instantly.
• Matbett reserves the right to void any bet where a technical error in the odds is identified.
• In an accumulator bet, if one event is cancelled, it is counted as odds of 1.00 and the remaining selections continue as normal.

Any dispute regarding a bet result must be raised with support within 3 days of the result being announced. Disputes submitted after this period may not be accepted.

The following activities are strictly prohibited on Matbett:

• Creating multiple accounts to claim bonuses more than once.
• Placing bets using bots, automated software, or any artificial means.
• Opening or operating an account under someone else's identity.
• Placing bets using match fixing or insider information.
• Selling or transferring your account to a third party.
• Attempting to hack or gain unauthorized access to Matbett's systems.

Violating these rules may result in Matbett suspending or permanently closing your account without notice, and forfeiting your balance. Legal action may also be taken if necessary.

Matbett is committed to protecting members' personal data. The core principles governing how data is used:

• Information provided at registration is used solely for account management and service improvement.
• Personal data is never sold to third parties for commercial purposes.
• Information may be disclosed when required by law or court order.
• Member data is stored with 256-bit SSL encryption.

Visit our Privacy Policy page for full details on data protection. Even after an account is closed, data may be retained as required by law.

Matbett believes betting should be entertainment — not a livelihood. To support responsible betting, we offer the following tools:

• Deposit Limit: You can set a maximum deposit amount on a daily, weekly, or monthly basis.
• Betting Limits: Set a maximum amount you're willing to bet per wager or per day.
• Cooling-Off Period: You can take a break from betting for anywhere between 7 days and 6 months.
• Permanent Self-Exclusion: If you feel betting is becoming a problem, you can request to have your account permanently closed.

Matbett strives to deliver the highest quality of service, but liability is limited in certain areas:

• Matbett is not liable for bets lost due to internet connectivity issues; however, if a technical fault on our end is proven, the case will be reviewed.
• Matbett is not directly liable for delays caused by third-party payment gateways.
• In the event of force majeure — such as unexpected natural or social disasters — compensation for service disruptions may not be possible.

For any dispute, contact support via live chat or email first. If unresolved, members have the right to appeal to Matbett's licensing authority. All disputes will be handled under an English legal framework.

Matbett reserves the right to amend these terms as needed. For significant changes, members will be notified at least 7 days in advance. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions about these terms:

• Live Chat: Available 24/7 from any page on the site
• Email: support@matbett.best — you can typically expect a reply within 2 hours

The Bengali version of these terms has been prepared for members' convenience. In the event of any ambiguity, the English version shall be considered authoritative. Last updated: January 2026.